One important divisional website was functional, but disjointed, disconnected, and in the words of one of our regional managers “I have no idea if it can do what I need… because I can’t find anything I need”. The nimBOLD team spent weeks collaborating people/roles throughout the entire company, laying out an information architecture, and UI/UX design board, all while simultaneously building foundational, components. The approach secured buy in with the core constituents, and established a springboard to redesigning other divisional websites.

Our success is measured by salvations… how many people we bring to Christ. We have data everywhere, multiple systems, tools, internal, external, cloud, on prem. The nimBOLD team built a report tool to communicate to our pastoral leadership, our salvations. We continue to work with nimBOLD to expand the our success measurements… baptisms, attendance, participating in ministry, etc.

The relationship between my development team and our internal clients was very adversarial…. Need better tools, delivered yesterday, while cutting costs… My leadership did not understand software development, any aspect of it. The nimBOLD team worked with me to introduce Agile/Scrum to every level, my dev team, my IT leadership team and most importantly our internal teams. Things aren’t perfect, but we have a common framework, and a more collaborative nature.