How we helped
Process Improvement & Re-engineering
Digital Transformation & Design
The Client
This high-profile, award-winning dental and oral health organization has over 200 offices, 4,000+ employees, tens of thousands of customers, and a partner network of more than 1,400 dental offices.
The Challenge
Though highly regarded and successful, this organization was losing valuable time and money through its paper-based accounting processes and workflow. Delinquent approvals and requisitions were the norm, and accurate analytics and reporting were nearly impossible. The client’s end goal was increased efficiency through modernization of its software, but they needed help managing and implementing the transition.
Solution
Process re-engineering services
approach to facilitate the transition to modernized software and educate the client’s staff on usage and capacity. During the project’s discovery phase, nimBOLD managed the engagement with a JD Edwards partner and key business stakeholders to ensure all processes were included and all pain points mitigated. nimBOLD also vetted the partner’s proposed plans, assisting with corresponding business process transformation.
Digital Transformation and Design
During the implementation phase of the project, nimBOLD oversaw the software upgrade process, vetted third-party training resources and other partners to address deficiencies. We worked with users to ensure learning and process changes were taking place. nimBOLD also provided project delivery and program management, and identified and managed external partners and resources.
nimBOLD successfully upgraded the company’s financial software and reporting, leading to complete automation and a 50% reduction in month end close process and financial reporting time.
Results
- Improved corporate function and reporting accuracy.
- 50% reduction in month-end closing processes and financial reporting time.
- Increased efficiency in financial and supply side operations.
- Increased time and cost savings through workflow and approval automation.
- Vast reduction in paper produced, thereby reducing the need for hard copy storage square footage.
- Provided immediate digital access to data and analysis.
- Invaluable insights and analysis are now available through integration with other key data sets.
- Laid the groundwork for future implementation of additional automated processes.
